Frequently Asked Questions

How long with it take for me to receive my order?

We process all orders within one business day and ship out all orders with standard shipping which has a typical expected transit time of one to six days depending on where you are located.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. To read our full return policy, please click here.

During the November/December holiday period all orders are eligible for return or exchange until January 15th the following year or 30 days from your order date, whichever is later.

Do you ship internationally?

Unfortunately we are only set up to ship domestic US orders for the time being. We apologize for any inconvenience this may cause.

What shipping carriers do you use to ship out orders?

We ship orders out using USPS, UPS, and Fedex and select the carrier option based on what is most efficient for the order.

Do you offer expedited shipping?

We do not offer expedited shipping at this time.  

How many cards fit in the recipe tins?

The precise capacity number is based on the thickness of your cards. If you own Jot & Mark brand recipe cards, the tin will hold approximately 200-250 cards, depending on how many divider cards you use.